Sutherland Global Services Philippines, Inc.
Luisa Square, IT Building, Villamor St., cor Jacinto Ext., Davao City, Davao del Sur
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SUTHERLAND GLOBAL SERVICES PHILIPPINES, INC.
Sutherland Global Services is a multinational IT Enabled and Business Process Outsourcing (BPO) company, specializing in Integrated BPO solutions across Customer Lifecycle and Back-office Lifecycle Management services. Having started operations in 1986 in Rochester, New York, Sutherland now employs over 21,000 professionals offering Right Sourced seamlessly blended services from its 21 delivery centers in India, the United States, Philippines, Canada and Mexico.
Is currently looking for:
INBOUND SALES CONSULTANTS
Job Summary:
The successful hires will answer inbound calls and manage correspondence from customers regarding various policy and claim-related questions including, but not limited to, policy activity and coverage, claims, provider networks and billing inquiries.
Job Requirements:
- Must have at least three (3) months customer service experience earned from a BPO
- At least two (2) years of college education
- Strong communication skills with an ability to build rapport with customers and demonstrate empathy in sensitive situations
- Tech savvy with strong multi-tasking skills and the ability to carry meaningful dialogue while referencing to multiple databases
- Should be able to work on shifting/graveyard schedule and on holidays and weekends
For more information about our company, visit our website:
How to Apply
Walk in to any of our sites:
Davao Site
Sutherland Global Services
Luisa Square, IT Building, Villamor St., cor Jacinto Ext., Davao City
(Recruitment Hours: 9AM to 6PM)
Tagum Recruitment Center
Sutherland Global Services
J. Abad Santos St., Tagum City
(Recruitment Hours: 9AM to 6PM)
General Santos Recruitment Center
Sutherland Global Services
Mabuhay IT Park, Ced Avenue, General Santos
(Recruitment Hours: 9AM to 6PM)
Apply Online!
a. Apply directly to this advertisement.
b. Email your resume to globalcareersdavao@sutherlandglobal.com
Contact us at:
a. Landline: (082) 324-1931/(082) 324-1932
b. Mobile: 0917-3185159/ 0908-8807140
To speed up your employment with Sutherland, you are encouraged to visit any of our recruitment offices any time between 9AM to 6PM.
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