Friday, May 10, 2013

Outbound Call Center Agents


Responsibilities:
- responsible for the day to day management, budget, and profit and loss results for all of Davao operations.
- manage employee recruiting, compensation and discipline for all levels to ensure better attainment and retention of employees
- evaluate internal business processes, and provide strategic planning and execution to enhance profitability, productivity and efficiency throughout Davao branch
- must be knowledgeable of all products and services, company benefits, procedures and policies and provide periodic awareness to subordinates
- develop an organizational structure to recruit personnel for key supervisor roles, develop employee retention strategies, and implement training and employee education programs
- provide support to the CEO/COO and collaborate with other senior leaders to establish/improve employee performance standards and overall staff experience

- lead a staff of supervisors that directly reports to the Operations Manager

Requirements:
- must possess at least a Bachelor's Degree, any field.
- at least 6 years of working experience in any industry, 3 years of which is in the managerial capacity
- must be willing to go on night shift

As an outbound sales agent, you'll be conducting either telephone appointment setting, event telemarketing and telephone surveys. You must be able to handle calls and navigate the computer, while providing excellent service. It can be challenging at first, but you'll be rewarded with cash incentives as you help our clients meet their sales goals.

Must be at least 18 years old and above
Must possess at least a High School Diploma
With excellent command in English language, both oral and written

Callbox Inc is opening it's doors to 400 new employees this 2013. We are in need of Outbound Call Center Agents, Web and Graphics Developers and SEO Specialists. We offer competitive rates, additional incentives and commission, outstanding health benefits and many more. Sign up now at www.join.callboxinc.com for us to schedule your initial interview. 18 years old and above are welcome to apply, no experience necessary, just a lot of confidence!

9th Floor Landco Building, JP Laurel Avenue, Davao City 8000
davaocareers@callboxinc.com
www.callboxinc.com
224-2035

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