Wednesday, December 5, 2012

Customer Service Respresentative (CSR) – Phone Support


We are a Business Process Outsourcing Company with an office in New York and the Philippines. Assisting business owners as we provide efficient and skilled Virtual Assistants in the fields of Accounting, Engineering, IT, Architecture, Customer Service and Telemarketing is our thrust. A company that values our greatest resource… our people.
Position : Customer Service Respresentative (CSR) – Phone Support
General Description:
A Customer Service Representative’s job is to use all means within reason to retrieve the requested records from the doctor/medical facility as quickly as possible so that the client’s application for insurance, (life or disability), will be approved as fast as possible. A CSR – Phone support will call the medical facilities every day to check on the progress of our request and ask them to expedite the process.

Requirements:
§  Candidate must possess at least Bachelor’s / College Degree, Journalism, Major in English, Mass Communication, Med Course, Nursing, Business Studies / Administration / Management / Commerce, Economics or equivalent.
§  Applicants must be willing to work Full Time in Graveyard Shift.
§  Strong interpersonal skills and excellent English communication skills.
§  Aggressive, keen in details and background in Insurance.
§  Passionate, energetic and enthusiastic
§  Graduated in any Med course is an advantage.
§  Familiar in Health Policy is a plus.
§  Applicants must be willing to work Full Time in Graveyard Shift.
Please send your applications to isaiah@focusincgroup.com.