Technical Support Supervisor

- Manage/supervise different levels of Technical Support Teams
- Plan/implement team operations guidelines and QA parameters
- Monitor Team Performance and Adherence to service policies and standards
- Evaluate Team Leads and TSRs
- Plan Team work schedules and ensure continued availability of services
- Screen new team members
- Plan/implement coaching/training programs
- Closely work with Clients in implementing high quality of service

How to apply:Please send resume by email to careers@nextbposolutions.com
Company:Next BPO Solutions
Contact:Careers Dept.
Phone:63823052477
Email:careers@nextbposolutions.com