StickyMedia Solutions, Inc.
a BPO Company based in Cagayan de Oro City is Expanding in Davao City
WE URGENTLY NEED 3 PROJECT MANAGER
DEPARTMENT : Link Management & Development
REPORTS TO : Chief Operations Officer
JOB DESCRIPTION : A project manager is a person who has the responsibility of planning a project and seeing that it is completed successfully, within the given deadline. He / she needs to have excellent management skills to coordinate with the entire team and also with the clients and stakeholders.
Duties of a Project Manager:
• A project manager may have to manage more than one project at a time. He / she should see to it that all the projects under his / her supervision are going on smoothly. It should not happen that a project manager concentrates on one project and neglects the others. He should have the ability to shift between various projects.
• The project manager is responsible to look after every detail of the project. The planning process involves forming a team of experts required for effective completion of the project. He / she have to state the purpose of the whole project and assign the team members specific roles. Another responsibility of the project manager is to plan out the resources needed for the project and chart out a budget plan.
• The job of the project manager also involves developing and maintaining cordial relationships with clients and team members. He / she should act as a link between both the parties. One also should have the ability to deal with problems that may arise within the project team or issues with the clients. One should conduct regular meetings with team members to know the status of the project and also to make certain changes and improvements, if necessary, to achieve the desired results. The project manager needs to prepare and present project reports on a regular basis.
• It is the job of the project manager to supervise whether the team members are working efficiently. He / she is like the captain of a ship who should have the capability to motivate and influence them to put in all their efforts to accomplish the given task successfully.
• After the project is completed, the project manager should conduct a meeting with the team to evaluate the whole project and to discuss the results. Here, the project manager should identify the key factors that led to the completion of the project and also those that were not beneficial for the project, so that they can be avoided in the future.
PROJECT/PRACTICE RELATED COMPETENCIES:
• Creates and executes project work plans and revises as appropriate to meet changing needs and requirements.
• Identifies resources needed and assigns individual responsibilities.
• Manages day-to-day operational aspects of a project and scope.
• Reviews deliverables prepared by team before passing to client.
• Effectively applies our methodology and enforces project standards.
• Prepares for engagement reviews and quality assurance procedures.
• Minimizes our exposure and risk on project.
• Ensures project documents are complete, current, and stored appropriately.
Communication
• Facilitates team and client meetings effectively.
• Holds regular status meetings with project team.
• Keeps project team well informed of changes within the organization and general corporate news.
• Effectively communicates relevant project information to superiors.
• Delivers engaging, informative, well-organized presentations.
• Resolves and/or escalates issues in a timely fashion.
• Understands how to communicate difficult/sensitive information tactfully.
Technical Understanding
• Possesses general understanding in the areas of application programming, database and system design.
• Understands Internet, Intranet, Extranet and client/server architectures.
• Possesses a thorough understanding of our capabilities.
• Maintains awareness of new and emerging technologies and the potential application on client engagements.
PROFESSIONAL QUALITIES:
Leadership
• Challenges others to develop as leaders while serving as a role model and mentor.
• Manages the development of team by ensuring, when possible, that project tasks are in line with each Innovator's career interests.
• Inspires coworkers to attain goals and pursue excellence.
• Identifies opportunities for improvement and makes constructive suggestions for change.
• Manages the process of innovative change effectively.
• Remains on the forefront of emerging industry practices.
Teamwork
• Consistently acknowledges and appreciates each team member's contributions.
• Effectively utilizes each team member to his/her fullest potential.
• Motivates team to work together in the most efficient manner.
• Keeps track of lessons learned and shares those lessons with team members.
• Mitigates team conflict and communication problems.
• Plans and facilitates regular team activities outside of the office.
Client Management
• Manages day-to-day client interaction.
• Sets and manages client expectations.
• Develops lasting relationships with client personnel that foster client ties.
• Communicates effectively with clients to identify needs and evaluate alternative business solutions.
• Continually seeks opportunities to increase customer satisfaction and deepen client relationships.
• Builds a knowledge base of each client's business, organization and objectives.
ORGANIZATIONAL RESPONSIBILITIES:
Innovator Development
• Conducts effective performance evaluations and mentors those with less experience through formal channels.
• Helps team execute career development plans.
• Seeks and participates in development opportunities above and beyond training required by company.
• Trains other innovators and clients through both formal and informal training programs.
• Encourages more junior Innovators to take responsibility for their development within the company.
• Challenges fellow Innovators to progress toward their professional development goals.
Internal Operations
• Suggests areas for improvement in internal processes along with possible solutions.
• Leads internal teams/task forces
• Approves team members' time and expense reports in a conscientious and timely manner.
• Reviews the status reports of team members and addresses issues as appropriate.
• Complies with and helps to enforce standard policies and procedures.
Send comprehensive resume to:
hr@stickymediasolutions.com and jobs.dvo@stickymediasolutions.com
Contact Person: Ms. Riza C. Rodano - HR Consultant
Contact Number: 0918-907-8380 / 304-2665
Address: Door 1, JRF Bldg., Leo Street, Doña Luisa Phase 2, Ecoland, Davao City, Philippines
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